Personal Training & Development

Our driver evaluation and training programs are compliant with all laws and standards required by the state of New York and are designed to ensure safety, competence and reliability.  Each applicant is required to pass a physical, random drug and alcohol screening, and a background check.

Upon hiring, all drivers are subject to driver-in-training instruction to be conducted by senior drivers and overseen by senior management. The duration of such instruction will last between several weeks to months depending on a driver’s level of experience and their learning abilities. 

With safety being the focal point of our training program, all drivers are required to perform a behind-the-wheel road test. Drivers are evaluated on judgment of vision, memory, reaction time, physical function, and cognition.  In addition to effective vehicle operation, drivers receive an abundance of equipment training to include proper use of wheelchairs, hydraulic lifts, and securing devices. Drivers are trained on how to properly load, secure, and unload ambulatory and wheelchair-bound patients. 

Beyond the physical aspects of their job-related tasks, drivers are instructed on proper interpersonal skills to include effectively interacting and accommodating the needs of our aging clientele. Underscored by the need for privacy and confidentiality, drivers are educated on all HIPAA rules and regulations in addition to facility-specific policies and procedures. Various annual and semi-annual re-certifications are required for all drivers in addition to random drug and alcohol testing.